Save time, empower your teams and effectively upgrade your processes with access to this practical Customer (Practitioner) Analytics Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Customer (Practitioner) Analytics related project.
Download the Toolkit and in Three Steps you will be guided from idea to implementation results.
The Toolkit contains the following practical and powerful enablers with new and updated Customer (Practitioner) Analytics specific requirements:
STEP 1: Get your bearings
- The latest quick edition of the Customer (Practitioner) Analytics Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.
Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…
- Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation
Then find your goals…
STEP 2: Set concrete goals, tasks, dates and numbers you can track
Featuring 760 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Customer (Practitioner) Analytics improvements can be made.
Examples; 10 of the 760 standard requirements:
- Will team members perform Customer (Practitioner) Analytics work when assigned and in a timely fashion?
- What are the types and number of measures to use?
- Are the best solutions selected?
- What to do with the results or outcomes of measurements?
- Is a contingency plan established?
- Instead of going to current contacts for new ideas, what if you reconnected with dormant contacts–the people you used to know? If you were going reactivate a dormant tie, who would it be?
- What other areas of the group might benefit from the Customer (Practitioner) Analytics team’s improvements, knowledge, and learning?
- How do you determine the key elements that affect Customer (Practitioner) Analytics workforce satisfaction? how are these elements determined for different workforce groups and segments?
- Is there a limit on the number of users in Customer (Practitioner) Analytics ?
- What should the next improvement project be that is related to Customer (Practitioner) Analytics?
Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:
- The workbook is the latest in-depth complete edition of the Customer (Practitioner) Analytics book in PDF containing 760 requirements, which criteria correspond to the criteria in…
Your Customer (Practitioner) Analytics self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:
- The Self-Assessment Excel Dashboard; with the Customer (Practitioner) Analytics Self-Assessment and Scorecard you will develop a clear picture of which Customer (Practitioner) Analytics areas need attention, which requirements you should focus on and who will be responsible for them:
- Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
- Gives you a professional Dashboard to guide and perform a thorough Customer (Practitioner) Analytics Self-Assessment
- Is secure: Ensures offline data protection of your Self-Assessment results
- Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:
STEP 3: Implement, Track, follow up and revise strategy
The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Customer (Practitioner) Analytics projects with the 62 implementation resources:
- 62 step-by-step Customer (Practitioner) Analytics Project Management Form Templates covering over 6000 Customer (Practitioner) Analytics project requirements and success criteria:
Examples; 10 of the check box criteria:
- Procurement Audit: Is there a procedure to summarize bids and select a vendor?
- Project Scope Statement: If the scope changes, what will the impact be to your Customer (Practitioner) Analytics project in terms of duration, cost, quality, or any other important areas of the Customer (Practitioner) Analytics project?
- Stakeholder Management Plan: Are software metrics formally captured, analyzed and used as a basis for other Customer (Practitioner) Analytics project estimates?
- Schedule Management Plan: Is there anything planned that doesn t need to be here?
- Schedule Management Plan: Are schedule performance measures defined including pre-set triggers for specific actions?
- Risk Management Plan: Risks should be identified during which phase of Customer (Practitioner) Analytics project management life cycle?
- Source Selection Criteria: Do you want to have them collaborate at subfactor level?
- Risk Audit: Has everyone (staff, volunteers and participants) agreed to a code of behaviour or conduct?
- Activity Duration Estimates: Is training acquired to enhance the skills, knowledge and capabilities of the Customer (Practitioner) Analytics project team?
- Schedule Management Plan: Is funded schedule margin reasonable and logically distributed?
Step-by-step and complete Customer (Practitioner) Analytics Project Management Forms and Templates including check box criteria and templates.
1.0 Initiating Process Group:
- 1.1 Customer (Practitioner) Analytics project Charter
- 1.2 Stakeholder Register
- 1.3 Stakeholder Analysis Matrix
2.0 Planning Process Group:
- 2.1 Customer (Practitioner) Analytics project Management Plan
- 2.2 Scope Management Plan
- 2.3 Requirements Management Plan
- 2.4 Requirements Documentation
- 2.5 Requirements Traceability Matrix
- 2.6 Customer (Practitioner) Analytics project Scope Statement
- 2.7 Assumption and Constraint Log
- 2.8 Work Breakdown Structure
- 2.9 WBS Dictionary
- 2.10 Schedule Management Plan
- 2.11 Activity List
- 2.12 Activity Attributes
- 2.13 Milestone List
- 2.14 Network Diagram
- 2.15 Activity Resource Requirements
- 2.16 Resource Breakdown Structure
- 2.17 Activity Duration Estimates
- 2.18 Duration Estimating Worksheet
- 2.19 Customer (Practitioner) Analytics project Schedule
- 2.20 Cost Management Plan
- 2.21 Activity Cost Estimates
- 2.22 Cost Estimating Worksheet
- 2.23 Cost Baseline
- 2.24 Quality Management Plan
- 2.25 Quality Metrics
- 2.26 Process Improvement Plan
- 2.27 Responsibility Assignment Matrix
- 2.28 Roles and Responsibilities
- 2.29 Human Resource Management Plan
- 2.30 Communications Management Plan
- 2.31 Risk Management Plan
- 2.32 Risk Register
- 2.33 Probability and Impact Assessment
- 2.34 Probability and Impact Matrix
- 2.35 Risk Data Sheet
- 2.36 Procurement Management Plan
- 2.37 Source Selection Criteria
- 2.38 Stakeholder Management Plan
- 2.39 Change Management Plan
3.0 Executing Process Group:
- 3.1 Team Member Status Report
- 3.2 Change Request
- 3.3 Change Log
- 3.4 Decision Log
- 3.5 Quality Audit
- 3.6 Team Directory
- 3.7 Team Operating Agreement
- 3.8 Team Performance Assessment
- 3.9 Team Member Performance Assessment
- 3.10 Issue Log
4.0 Monitoring and Controlling Process Group:
- 4.1 Customer (Practitioner) Analytics project Performance Report
- 4.2 Variance Analysis
- 4.3 Earned Value Status
- 4.4 Risk Audit
- 4.5 Contractor Status Report
- 4.6 Formal Acceptance
5.0 Closing Process Group:
- 5.1 Procurement Audit
- 5.2 Contract Close-Out
- 5.3 Customer (Practitioner) Analytics project or Phase Close-Out
- 5.4 Lessons Learned
With this Three Step process you will have all the tools you need for any Customer (Practitioner) Analytics project with this in-depth Customer (Practitioner) Analytics Toolkit.
In using the Toolkit you will be better able to:
- Diagnose Customer (Practitioner) Analytics projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
- Implement evidence-based best practice strategies aligned with overall goals
- Integrate recent advances in Customer (Practitioner) Analytics and put process design strategies into practice according to best practice guidelines
Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.
Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, ‘What are we really trying to accomplish here? And is there a different way to look at it?’
This Toolkit empowers people to do just that – whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc… – they are the people who rule the future. They are the person who asks the right questions to make Customer (Practitioner) Analytics investments work better.
This Customer (Practitioner) Analytics All-Inclusive Toolkit enables You to be that person:
Includes lifetime updates
Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.